Privacy Policy

1. Information We Collect

Account Information

When you sign up for early access or create an account, we collect:

• Email address
• Name (when provided)
• Usage preferences and feedback

Content You Store

MemX helps you organize memories and information. We may collect:

• Photos, documents, and files you upload
• Text notes and voice recordings
• Location data (only when you enable location features)
• Metadata associated with your content

Technical Information

We automatically collect certain technical information:

• Device information (browser, operating system)
• IP address and general location
• Usage patterns and app performance data
• Crash reports and error logs

2. How We Use Your Information

We use your information to:

• Provide the Service: Store, organize, and help you find your memories
• Improve MemX: Analyze usage patterns to enhance features
• Communicate: Send important updates, new features, and support
• Personalization: Customize your experience based on preferences
• Security: Protect against fraud and unauthorized access

3. AI and Machine Learning

MemX uses AI to help you find and organize your memories. Here's how:

• Content Analysis: We analyze your photos and documents to make them searchable
• Natural Language Processing: Our AI understands your search queries
• Pattern Recognition: We identify important dates, locations, and people
• Privacy First: AI processing happens securely with your privacy protected

4. Data Sharing and Disclosure

We respect your privacy. We do not sell your personal information. We may share data only in these limited cases:

• With Your Consent: When you explicitly agree to sharing
• Service Providers: Trusted partners who help us operate MemX (cloud storage, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition

5. Data Security

We implement industry-standard security measures:

• Encryption: Your data is encrypted in transit and at rest
• Access Controls: Limited access to your data on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Cloud providers with SOC 2 Type II compliance

6. Your Rights and Choices

You have control over your data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Delete your account and associated data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications

7. Data Retention

We retain your information as follows:

• Active Users: As long as your account is active
• Deleted Accounts: Up to 30 days for recovery, then permanently deleted
• Analytics Data: Anonymized usage data may be retained longer for service improvement

8. International Data Transfers

MemX is based in India. If you're using our service from outside India, your data may be transferred to, stored, and processed in India. We ensure appropriate safeguards for international transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of significant changes via email or through the app. Continued use of MemX after changes constitutes acceptance of the updated policy.

10. Contact Us